Publications
Reports and insights exploring payments transformation, governance design, and delivery leadership in regulated environments.
LATEST RELEASE
Acquiring and Issuing Products: What Makes a Great Product Leader
The mandate for a payments product leader has fundamentally changed. Commercial fluency, regulatory literacy, and technical depth are now the baseline. This paper examines what is reshaping the role from agentic AI, intensifying regulation, and compressed margins and what the product leaders who navigate it with successful outcomes actually do differently.
Published: 25 May, 2026
Format: Long-form executive paper
Length: ~4,500 words
Audience: Senior technology and financial services leaders
NEW - MAY 2026
From Human to Agent: Delivering Agentic Payments Solutions. Part 2:
Practitioner observations for leaders trying to work out where to put their attention.
What Australia's first authenticated agentic payment actually means for banks, acquirers, and delivery leaders — and what needs to change before this moves from pilot to program.
Published: 18 May, 2026
Format: Long-form executive paper
Length: ~3,000 words
Audience: Payments & delivery leaders
NEW - MAY 2026
From Human to Agent: Delivering Agentic Payments Solutions. Part 1:
What agentic commerce actually is, and what has to be built underneath it.
What Australia's first authenticated agentic payment actually means for banks, acquirers, and delivery leaders — and what needs to change before this moves from pilot to program.
Published: 04 May, 2026
Format: Long-form executive paper
Length: ~5,000 words
Audience: Payments & delivery leaders
2026 SERIES
The Data Obligation: Governing Financial Data in an Era of Artificial Intelligence
AI has created an accountability gap that existing governance frameworks do not automatically close. A practical orientation for COOs and data leaders across regulated institutions.
Published: April, 2026
Format: Long-form executive paper
Length: ~4,500 words
Audience: Senior technology and financial services leaders
From Legacy Rails to Real-Time:
Payments Then and Now
An executive reflection on a decade of platform modernisation, regulatory change, governance, and delivery leadership across Australian payments.
Published: February, 2026
Format: Long-form executive paper
Length: ~4,000 words
Audience: Senior technology and financial services leaders
ARCHIVE
The Payments Landscape in Australia
This paper outlines how fintech and emerging technologies are transforming the Australian payments landscape. Co-authored with GreySpark Partners. Covers Australian payments infrastructure from 1960 to 2017.
Year: 2017
Format: Long-form executive paper
Length: ~4,000 words
Audience: Senior technology and financial services leaders
